WHAT IS YOUR RETURN OR EXCHANGE POLICY?

Returns

• You have 10 days from the date of delivery to claim for the return or exchange If not unfortunately we can’t offer you a refund or exchange.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at info@naeemboutique.com

• Products purchased directly from our website must be returned to our Customer Services department for a return and full refund to be made. Unfortunately, online purchases cannot currently be returned in-store.

• This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.

RETURNS: SALE & DISCOUNTED ORDERS